We specialise in topics that are important to you and are keen to participate in public service missions by carrying out concrete projects in the service of the citizen.
Facilitating users’ access to and relationship with public services and offering them a better quality service while keeping costs in check are the main challenges for the Public Sector.
Jean-François Penciolelli, Head of the Sector, explains how he tackles these issues with his customers through a co-building approach. “Our new platforms enable us to know more about users’ needs. By aligning their needs with the service offer, we are able to improve the quality of public services,” he explains.
Our clients’ achievements
Improving patient care and the daily routine of doctors and nurses at a major university hospital group
Over the last 20 years, we have supported the largest university hospital group in Europe. Every year, the group treats 7 million patients within its 39 hospitals. It also trains thousands of professionals and conducts many research projects intended to develop the healthcare of the future.
Going paperless improves the daily lives of the most vulnerable and those who support them
We were contacted by a unique public service facility which welcomes, informs, guides and supports people with disabilities and their loved ones. We decided to help the client create a paperless environment for documents and procedures via the IODAS tool.
Martinique Region: a multi-channel solution for residents of 500 municipalities
The Martinique Region decided to set up a multi-channel service platform. All municipalities across the island would benefit from this ambitious project. The stakes are high, since the aim is for all users to be able to access all services anywhere, anytime.